1. Introduction
EventSync Ltd ("we", "us", or "our") operates the EventSync application. This Privacy Policy explains how we collect, use, and protect information when you use our app.
2. Information We Collect
Device Identifier
We collect a unique device identifier to manage software licensing and ensure compliance with licence terms. This identifier is transmitted to our licensing server (license.eventsync.co.uk).
Crash Reports
If you choose to send a crash report, diagnostic information about the error is transmitted to our server (api.eventsync.co.uk) or sent via email. This helps us improve app stability.
Photos and Media
Photos captured using the Photo Booth feature and any video content are transmitted only to your local EventSync Server on your network. This data is not sent to EventSync Ltd or any external servers.
3. How We Use Your Information
We use the collected information solely for the following purposes:
- To verify and manage software licences
- To diagnose and fix application crashes and bugs
- To improve the performance and reliability of the EventSync application
4. Data Storage and Security
Device identifiers and crash reports are stored securely on servers operated by EventSync Ltd. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction.
Photo and video content remains on your local network and is not stored by EventSync Ltd.
5. Data Sharing
We do not sell, trade, or otherwise transfer your information to third parties. We may share data only if required by law or to protect our legal rights.
6. Data Retention
Device identifiers are retained for the duration of your licence period plus a reasonable period thereafter for record-keeping purposes.
Crash reports are retained for up to 12 months to assist with ongoing development and bug fixing.
7. Your Rights
Under applicable data protection laws, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the address below.
8. Children's Privacy
The EventSync application is not directed at children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
EventSync Ltd
Email: support@eventsync.co.uk
Website: https://eventsync.co.uk